If there is a hatch date issue with your order, your shipment could be directly impacted.
As part of the resolution process, you will have the option to ship your order without the breed(s) affected or substitute for a different breed we may have available. These two options will result in your order being shipped on the date originally scheduled.
To maintain your order and breed(s) as originally intended, you may also opt to change your hatch date for a later shipment.
When working with live poultry, the actual hatch is not always what we predict. Hatch date issues are time-sensitive to ensure your order is shipped accordingly. If we have contacted you regarding a hatch date issue with your order, please contact us as soon as possible. We apologize in advance if your order is affected by a hatch date issue but look forward to speaking with you to find a resolution.
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