Can I make changes to my order?

Yes! As long as your order is not already being processed by our shipping department, our Customer Service team can assist with changes. Please reach out to us by chat, email, or phone, and we’ll be happy to help.

Important Note: Shipping begins very early on Monday mornings before our Customer Service team arrives. If you wait until Sunday or later, it is unlikely we’ll be able to cancel, change, or combine orders.

While we can’t accept card information through chat or email for your security, you may call us at 419-945-2651 to securely add a card to your account. With a preferred card on file, you can, dependent on availability, add chicks to your order via chat or email, even if it’s outside our regular phone hours.

Common Order Changes

• Add or remove chicks from an order

• Change your hatch date

• Update your shipping phone number

• Update your shipping address

• Add a Vital Pack

• Change your substitution preferences

In the event of excessive changes, Meyer Hatchery reserves the right to request a $10.00 order change fee.